Sociobarometer 2001
The Finnish Federation for Social Welfare and Health
Building up The Sociobarometer
The Division of Welfare Options - A Challenge to Social Policy
Four Directions Of Change In The Development Of Welfare
Welfare With A Human Face
An Employment-centred Division
Successful Municipalities Produce Welfare
Welfare Options
The Social Point-of-view
Regional Differentiation And Know-how
Programs Of Social Development
Partnership, Participation And Social Capital
The purpose of the Sociobarometer is to produce an expert evaluation on the welfare of citizens and on the present state of welfare services in Finland. In The Sociobarometer, the special emphasis is on analysing the development in the last few years. In the sense of research, attention is paid mainly to three questions.
How has the welfare of citizens and different groups of people changed?
How well have the producers of welfare services recognised the change, and how have they reacted to it on the level of forms and resources of action?
How does the development of regional differentiation relate to welfare?
The Sociobarometer is a report on current issues. It is not a piece of research in the traditional sense: central concepts, like welfare, welfare services, subsistence, social safety, social welfare support, or regional differentiation, are not explicitly deduced from sociological theories and then converted into operational forms. However, the data is handled and analysed according to the tradition of quantitative studies. The shaping of social phenomena into concepts and into an operational form has been team work of the research group. It has been based on experience gained during a long time. The development work and many research experiments of The Sociobarometer have been described in connection with various academic theses and other pieces of research.
The Sociobarometer has been produced since 1991. 1) In the first years, it was basically just a report on current issues. Later, it has also been developed as a describer of change. This has required uniformity of questions asked and production of temporal series, both from the data as a whole and from the answers provided by various groups of people. Depending on the group of respondents, comparable data has been collected since 1995, 1996 or 1998.
The Sociobarometer is carried out as a questionnaire interview everywhere in Finland. The respondents are leaders of local social and health services, local employment offices and the offices of The Social Insurance Institution, and the most essential organisations of the social and health field. Thus the questionnaire is targeted to the leaders of instances that produce welfare services. These people have the clearest and widest possible view of the situation in their sector and region of action. Their view-points differ slightly from each other. Public producers of services evaluate welfare in a certain region, town or municipality. The view-point of organisations is national and concerns mainly their own members or clients.

Figure 1. The different view-points of actors in the service system to the building of citizens’ welfare.
The respondents evaluate the welfare of citizens and the state of the service system from the point-of-view of their own fields of work. In recent years, the results of The Sociobarometer have shown that the shared views of the five respondent groups form an extensive and diversified general image of welfare in Finland. This evaluation is made by people who are in leading positions at their organisations. In their daily work, the respondents handle issues that are connected with the welfare of citizens. Thus they are in a good position to perceive – and also to influence – changes on the local level.
The data for The Sociobarometer 2001 was collected as a posted questionnaire. It was made during December 2000 and January 2001. It is an all-inclusive study. 1307 questionnaire forms were posted, and 787 respondents answered them. The total percentage of answers received was fairly good: 60 %. 771 forms were filled and returned in time to be analysed. The percentages of answers in different groups are sufficient for being used in research. The most active participants of this questionnaire were representatives of non-governmental organisations (69 %) and of social offices in towns and municipalities (65 %). They have been involved in The Sociobarometer for the longest time.
In most questions concerning the situation in the region in question, producers of public services seem to have fairly similar answers. Among other things, this probably shows that the questions have been interpreted in about the same way by respondents in different groups. As a whole, The Sociobarometer 2001 presents an up-dated and intensive evaluation of the welfare of citizens and of the situation of the service system in Finland seen by people who produce these services.
The Sociobarometer is carried out by The Finnish Federation For Social Welfare And Health. The purpose of the Federation is to promote the welfare of citizens as well as social and health policies aiming at the same goal on local, regional, national, and international levels. The Federation works to promote the realisation of social rights, to increase the opportunities of citizens to influence decisions in society, and to decrease exclusion. To carry out its purposes, it makes initiatives, produces research and publications, and organises arenas for developing social and health policies. An important point is to promote interaction and co-operation between non-governmental organisations of this field and the public sector. Non-governmental and professional organisations of the social and health field are members of the Finnish Federation For Social Welfare And Health. Municipalities, many communities of the social and health field, and even many companies are its supporting members.
In 2001, the creation of The Sociobarometer has been supported by The Ministry For Social and Health Affairs and by The Social Insurance Institution. In developing the methods and contents of The Sociobarometer, there has been co-operation with the University of Lapland.
Four Directions Of Change In The Development Of Welfare
Since the middle of the 1990’s, there has been a continuous period of growth in the Finnish economy. This growth did not, however, start improving the welfare of citizens immediately. The weakening of welfare, which had been caused by the economic depression at the beginning of the 1990’s, seemed to go on despite the growth. A clear change occurred in 1998. The development of citizens’ welfare took a positive direction which continued for a few years. This improvement of welfare is now slowing down. The message of The Sociobarometer 2001 about the period we have just gone through contains four characteristics that require attention in social policy. First, the improvement of welfare has aided a great majority of the population. Many groups of people have benefited of the consequences of economic growth, and the general image is positive. Good results of social change and economic growth should be further divided to the whole population.
The second characteristic is connected to growing differentiation. It also contains an interpretation of change that goes into two directions. Some towns and municipalities have a good ability to take care of their citizens’ welfare. They are able to react to the changing situation. In some other towns and municipalities, however, the conditions are problematic. There, the authorities have become unable to take care of the citizen’s welfare and to respond to people’s service needs with weakening resources.
The general image of development is further coloured by two additional characteristics, which both require well-directed socio-political measures. Because of changes in production and at the labour market – as well as of migration and globalisation – some citizens who have experienced these strong structural changes have not been able to keep up with them. Nor have support systems of the society been capable of changing accordingly. The foundation of subsistence of various groups that are in practice permanently without paid work is weakening. Thus the opportunities of these people to participate in various things in society are decreasing. In such situations, risks increase, and the threat of exclusion grows. Exclusion occurs for instance through poverty, passivity, intoxicant abuse, psychiatric problems, and other defects in life-management. All these are consequences of structural changes that have occurred in society. The changes require attention so that their harmful effects can be corrected. A further problematic characteristic is connected to the results of changes in production and economy. It comes up as an increase in serious difficulties of socialisation, such as lack of human commitments, insecurity of children and adolescents, unemployment of young people, abuse of drugs and alcohol, and psychiatric problems.
The present state of social development raises a discussion on the position of welfare society, the ethical values of social policy, and the targeting of society’s measures. Strong positive development in the lives of large groups of people shows that many solutions in social policy have been successful. But does this development reflect justice and equality? Its selective nature also causes conflicts between various groups and areas in a way that creates unhealthy competition, intolerance, and selfish lobbying for people’s private interests. The principles of welfare society – shared responsibility, social welfare support, and caring for each other – are forgotten. Social and human values should be considered together with economic ones. During the last 10-year period, economic trends have become detached from social and human development. If social and economic development are not considered simultaneously, there is a danger that these two development factors – even though they need each other – become too distant. The growing distance between social and economic arenas begins to cause problems that threaten the safe and predictable development of society. By emphasising justice and equality, the Finnish welfare society must try to get human, social, and economic trends of development closer to each other. Interventions of social policy, too, have such a task. We are living a period of change, in which social welfare support and the sharing of responsibility should be openly increased.
The picture of the existing welfare of citizens is clearer than before. A great section of the population is doing better than before. This change is now becoming slower. The positive effects of the growth of welfare are visible in groups of people whose lives and positions at the labour market are on a steady basis, for instance married people, families with children, people with permanent jobs, and pensioners.

Figure 2. The profile of population groups.
As far as social political conclusions are concerned, positive development shows that the systems of social services and social security work. Still, there are restrictions to these positive results. More attention should be paid to the situation of the young, single-parents, and people of more than 75 years of age. Particularly in the integration of the young into society, there are risks that also exist in the formation of other people’s welfare. If we invest on supporting the young now, we can avoid social problems later. The problems of single-parents raise questions on such defects of economic and social welfare support that households of one parent can experience. Taking care that children are socially secured is both humanly and economically profitable.
Among the elderly, there has been differentiation of welfare. The situation is good for old people under 75 years, but the welfare of those who are older than 75 years has begun to decrease. When we think of the future, such development is dangerous. The increasing need of support means that people over 75 years of age are more dependent on welfare services. Especially among persons with small income, this problem gets emphasis. The preservation of dignity at old age requires a human system of social welfare with a great variety of services. At the moment, there are signals of gaps in the support and service system. Small income and an increase in the need of support lead to a strong dependency on the public network of social security.
Differences of welfare between different groups are increasing. Those with a stigma of exclusion are on the losing side, for instance people who misuse intoxicants, have psychiatric problems, or have been unemployed for a long time. The danger of losing welfare increases when various other social risks pile up to the same people. Problems of poverty and subsistence are also connected to exclusion. The question is of consequences of a social structural change and of increasing risks for people’s lives to change from stable and predictable situations into insecure and unpredictable ones. People should not refuse to perceive this social change. It would be important to strengthen policies to prevent these risks and to correct the consequences of existing problems.

Figure 3. Welfare in different groups and how to guarantee sufficient social and health services. 2)
In our results, one example of a dangerous problem is drug abuse. It concerns both towns and the countryside. Drugs seem to be a problem for which the welfare service system has not found sufficient solutions yet. The lack of solutions is visible as a lack or inefficiency of measures to cure drug addicts and as imprecision of methods for the preventative fight against drug abuse.
An Employment-centred Division
Changes in production and in the structure of the labour market as well as globalisation have increased the importance of employment-centred thinking in the ethical world of social policy. Such groups of people are successful who have found their places at the labour market. Other ones whose members have no jobs are ending up closer to exclusion. People’s opportunities for welfare are defined by the question whether they are permanently successful at the labour market or not.
Results of The Sociobarometer 2001 show that the possibilities of employment administration to work efficiently have become narrower. The authorities have no means for solving the present social problem of long-term and/or repeated unemployment and of people with deficient working skills. For individuals, long-term unemployment means difficulties in integration into society, life-management, participation, and subsistence. Generally speaking, unemployment has decreased, employment rates have improved, and there is even shortage of labour at some fields of work. On the basis of these changes, resources and different methods of employment administration to help job applicants with special employment problems have been decreased. Yet for members of special groups that are difficult to employ, consequences of unemployment have not become easier: all in all, their situation has become worse. However, unemployment seems to have lost some of its importance as a political question. Yet, in order to solve the unemployment problems that are becoming more and more difficult, attention must be paid to them across sector borders. Co-operative forms of action must be developed further, and existing resources must be more clearly targeted to improving the position of people who are less successful at the labour market. Local and national authorities and actors of non-governmental organisations must – together with citizens themselves – go on sharing responsibility, co-operating to provide support to people, and looking for methods for this work.
Successful Municipalities Produce Welfare
In the middle of the 1990’s, the socio-economic position of towns and municipalities was problematic. Towards the end of the decade, the development clearly took a positive direction. At the turn of the millennium, however, a new, worse change seems to have occurred. Positive development has stopped now. The number of towns and municipalities in a progressive socio-economic position has decreased to some extent, and more municipalities are in a problematic position than before.
The process nature of regional differentiation makes it difficult to evaluate the cause and effect relations in it or to influence on its development. For instance, the problematic position of some municipalities is both a cause and an effect of migration. Selective migration decreases both social and economic resources at the regions that people leave. In those areas, the narrowing structure of population is a problem that makes it difficult to keep up welfare and different services. The message of Sociobarometer 2001 is clear. Towns and municipalities cannot solve this problem alone. Even now we can see that the ability of many municipalities to keep up a service structure that is considered necessary and thus to take care of the welfare of their inhabitants has seriously decreased. On the basis of the results of this barometer, we can estimate that the number of regions in the most difficult position has doubled, and that there are about 350 000 Finns living in these areas.

Figure 4. The socio-economic position of municipalities.3)
Table 1.
The socio-economic situation in 1995 - 2001.municipality |
municipality |
municipality |
| Year | % | count | % | count | % | count |
| 1995 | 36 % | 119 | 53 % | 175 | 11 % | 36 |
| 1996 | 37 % | 131 | 56 % | 197 | 7 % | 26 |
| 1997 | 27 % | 91 | 61 % | 208 | 13 % | 44 |
| 1998 | 26 % | 77 | 60 % | 182 | 14 % | 43 |
| 1999 | 24 % | 71 | 59 % | 179 | 17 % | 52 |
| 2000 | 29 % | 84 | 56 % | 164 | 16 % | 47 |
| 2001 | 18 % | 53 | 59 % | 171 | 23 % | 66 |
In addition to factors connected to economy and production, there are also social and cultural reasons for people to move to certain few growing regions. At these regions, this causes an increase of cultural and economic resources. This makes it possible to find ways of solving problems caused by the structural changes that have occurred, as well as by strong migration and the present state of social development. Other consequences are an increasing demand that the growing population sets to the service structure and the migration-related risk of increasing social problems. When there is quick quantitative growth in service production – particularly if services are targeted to large groups of people – the quality of individual services for members of various special groups suffers. Migration also causes social problems. To respond to them, authorities and other actors need knowledge, know-how, and hard work. If these problems are solved defectively, the consequences will include for instance extensive exclusion, housing problems, and increasing drug abuse.

Figure 5. Welfare groups and the socio-economic situation of the region concerned in 2001.
Growing towns and municipalities do well and seem to have fairly good chances to keep up their inhabitants’ welfare. Yet there are some problems, mainly connected with working on special problems and with finding permanent staff. Successful regions keep up their service structure, increase staff at the welfare service sector, and develop service work further. Economic resources of service production are sufficient. Yet special groups, the quality of services, and the professional skills of staff require more attention. Unlike these regions, unsuccessful towns and municipalities are no longer able to provide sufficient services, respond to the needs of increasing staff, or develop their service work.
We have evaluated the Finnish welfare society from the points-of-view of citizens’ welfare, welfare services, and regional differentiation. On one hand, the results of The Sociobarometer describe various successful points. On the other hand, they show many problems that are hindering the development of citizens’ welfare at the moment. Next we shall attempt to draw some social political conclusions based on the results of The Sociobarometer.
The results of The Sociobarometer 2001 describe a point of change in social development that reflects various priorities in values influencing the processes of decision-making. Are values of humanity, communality, and culture recognised as well as the ones of economy and efficiency? In a short-term observation, these values may seem to be in conflict. Yet a decade-long study of development shows that if decisions are based solely on economic values, welfare will decrease, and total costs to the society will increase. The different time cycles of social and economic development and their inter-dependence should be recognised better than before. In earlier years, economic facts were emphasised, and social consequences of decisions were poorly perceived. This creates new limits to economic development today. Decision-making in society should be able to include view-points that emphasise social and communal aspects. Without a sufficiently balanced social and communal situation, the options of economy, too, will disappear.
In our time, we must look for forms of dialogue and find ways of recognising the importance of social capital better and of using it more strongly as an aspect to be considered in decision-making. This is a new opening in social policy that aims at greater harmony between social, cultural, and economic cycles of development. The present social situation requires re-evaluation of systems and functional policies supporting the welfare of citizens.
Regional Differentiation And Know-how
Regional differentiation leads people to look for reflexive solutions. Local and regional actors have meagre resources for this task. For instance in attempts to control migration, the essential question is how widely the regional actors are conscious of the influences of social changes, including the long-term ones. Perceiving social consequences and raising discussion about them also requires know-how. Methods must be found to increase local, regional, and district-bound know-how and production of data in order to make people able to recognise social consequences of change in society. There are also defects in local efforts to develop social work. The essential point in such efforts is long-term interaction between practical work, research, and teaching. The national development of centres of knowledge and of a network system of special social services has been started. This is the right direction to go, even though the work has insufficient resources at the moment.
In the development of know-how and of increasing the production of data, however, unified, concentrated, national solutions only work to a certain extent. Results of The Sociobarometer reflect people’s fear of the lack of goals and practices shared by local and national producers of welfare services. There are inner conflicts between different parts of the public sector about forms of action. Simultaneously, some municipalities no longer have sufficient resources to produce the welfare services needed. Local and national authorities must share the responsibility on the local level. Moreover, we need a system of dividing the resources more equally to make sure that citizens get the welfare services they need, also in the regions that now have insufficient resources for producing them.
During the European integration, regional thinking is needed in order to show and express needs and differences of development in different areas. In relation to this, there are defects both in know-how and in methodological readiness. Social experts have been over-shadowed by economic and technological ones even in the sense of getting scarcer resources for developing their professional skills and knowledge. However, defects of social know-how also cause restrictions to economic and technological development.
Programs Of Social Development
Producers of welfare services say that they are in principle ready to develop their work forms together. Regional and district-bound programs of welfare are being developed. They are various kinds of political strategies in the field of welfare. The purpose is to gather a wide range of regional actors to plan and carry out these strategies: actors of production and labour market, local and national authorities, and representatives of the third sector. Strategic political programs of welfare must not, however, be mere declarations and empty words. They must be programs of action, which are controlled and redirected when situations change and forms of action develop.
Social development programs must recognise specific local problems. Therefore both wide general know-how and special expertise are needed. One way of strengthening the network of special expertise is to start utilising the opportunities provided by modern technology – in a citizen-centred way – also in the field of welfare services. To some extent, technological solutions can make special know-how more easily available and decrease the service gaps caused by geographical distances. New technology cannot, however, replace humanity and interaction. It can only be a partial solution in organising services.
Producing social development programs and creating networks of specialised expertise are not only needed in successful regions. Even in the regions and districts with economic difficulties, every town and municipality must be included in the new structures.
Partnership, Participation And Social Capital
Social programs of action are concretely reflected in different kinds of practices. Local and national authorities, companies, individual citizens, and actors of the third sector share the task of producing regional welfare. It is of primary importance that citizens can participate in this process and have opportunities for self-fulfilment in meaningful activities that are valuable to society. In different parts of Finland, there are experiments of developing such forms of action. For instance, methods to increase participation and self-help, to cross borders of sectors and municipalities, and to activate people to become entrepreneurs have been created through regional networks of expertise and through centres and houses of partnership with many actors involved. Despite steps of progress, this work is far from ready. New openings are still needed also in the direction of social capital. Experiences on social enterprises, new co-operative societies, and on extending the tasks of the third sector are encouraging. Some development projects have failed, but many new beginnings with new – sometimes even radical – ways of thinking and forms of action show that when many actors learn to co-operate, programs of social development may change into concrete practices.
Solutions of social policy should not exclude groups of people from the main-stream of development. The field of developing social capital is the functional forum that makes it possible to organise socially and personally meaningful action for people who are outside the market of paid labour. This also involves people with various processes of exclusion: unemployment, problems of subsistence, loneliness, and difficulties in socialisation. Long-term unemployment must preserve its position as a target of social policy.
Choices that are made in social policy now also direct the choices that will be possible in the development of society in the future. The present direction of development and the existing solutions are not sufficient to build the welfare society. The existing solutions will lead to unequal development of welfare in different groups of citizens and thus to more difficult social problems. There are continuous signals showing that there are gaps in the service system and in the sufficiency and accessibility of services. The moment would now be right for brave solutions and new openings to recognise the importance of human and social values. It is time to start dividing the welfare options produced by economic growth.